Terms of Service

Last updated: September 03, 2025

1. Acceptance of Terms

By accessing and using the Dhanwantri Holidays website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Dhanwantri Holidays provides travel booking services, including but not limited to:

  • Tour package bookings and reservations
  • Hotel accommodations
  • Flight bookings
  • Transportation services
  • Travel insurance
  • Travel consultation and planning

3. User Accounts and Registration

To access certain features of our service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Booking and Payment Terms

4.1 Booking Process

All bookings are subject to availability and confirmation. We reserve the right to refuse service to anyone for any reason at any time.

4.2 Payment Terms

  • Full payment may be required at the time of booking
  • We accept various payment methods as displayed on our website
  • All prices are subject to change without notice
  • Additional fees may apply for special requests or modifications

4.3 Cancellation and Refund Policy

Cancellation policies vary by service provider and package type. Please refer to your specific booking confirmation for detailed cancellation terms. Generally:

  • Cancellations made 30+ days before departure: Full refund minus processing fees
  • Cancellations made 15-29 days before departure: 75% refund
  • Cancellations made 7-14 days before departure: 50% refund
  • Cancellations made less than 7 days before departure: No refund

5. Travel Documents and Requirements

It is your responsibility to ensure you have all necessary travel documents, including:

  • Valid passport with sufficient validity
  • Required visas and permits
  • Travel insurance documentation
  • Vaccination certificates where required
  • Any other documents required by destination countries

Dhanwantri Holidays is not responsible for any issues arising from inadequate or missing travel documents.

6. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances such as:

  • Trip cancellation or interruption
  • Medical emergencies
  • Lost or delayed baggage
  • Flight delays or cancellations
  • Natural disasters or political unrest

7. Limitation of Liability

Dhanwantri Holidays acts as an intermediary between you and travel service providers. We are not liable for:

  • Acts or omissions of third-party service providers
  • Natural disasters, political unrest, or other force majeure events
  • Personal injury or property damage during travel
  • Loss or damage of personal belongings
  • Delays, cancellations, or changes in travel arrangements

Our total liability shall not exceed the amount paid for the specific service in question.

8. Prohibited Activities

You agree not to use our services for any unlawful purpose or to solicit others to perform unlawful acts. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services for commercial purposes without authorization

9. Intellectual Property Rights

The content on our website, including text, graphics, logos, images, and software, is the property of Dhanwantri Holidays and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written consent.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your personal information.

11. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, government actions, or other events outside our control.

12. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

  1. Direct communication and negotiation
  2. Mediation if direct resolution fails
  3. Legal proceedings in the courts of Jaipur, Rajasthan, India

13. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@dhanwantriholidays.com

Phone: +91 8386099472

Address: Vivek Vihar, Jaipur Rajasthan, INDIA