FAQs

Our tour packages typically include accommodation, transportation, meals (as specified), guided tours, and activities mentioned in the itinerary. We provide detailed information about what's included and excluded in each package. Additional services like travel insurance, visa assistance, and special requests can be arranged at extra cost.

Our cancellation policy varies depending on the tour package and timing. Generally, cancellations made 30 days or more before departure receive a full refund minus processing fees. Cancellations within 15-30 days receive 50% refund, and cancellations within 15 days are non-refundable. We recommend purchasing travel insurance for additional protection.

Yes, we provide comprehensive visa assistance for international tours. Our team will guide you through the visa application process, help you gather required documents, and ensure timely submission. However, visa approval is subject to the respective country's immigration policies and is not guaranteed by us.

Your safety is our top priority. We work only with verified and licensed service providers, maintain 24/7 emergency contact support, provide comprehensive travel insurance options, and ensure all accommodations and transportation meet safety standards. Our guides are trained in first aid and emergency procedures.

Absolutely! We specialize in creating customized tour packages tailored to your preferences. You can modify accommodation types, add or remove activities, change travel dates, and request special arrangements. Our travel experts will work with you to create the perfect itinerary that matches your budget and interests.

We accept various payment methods including bank transfers, online payments, credit/debit cards, and digital wallets. We also offer flexible payment plans where you can pay in installments. A deposit is typically required to confirm your booking, with the remaining amount due before departure.

Yes, we offer attractive group discounts for bookings of 6 or more people. The discount percentage increases with the group size. We also have special rates for corporate groups, family packages, and honeymoon couples. Contact us for a personalized quote based on your group size and requirements.

Packing requirements vary by destination and season. We provide detailed packing lists for each tour package, including essential items, weather-appropriate clothing, and any special gear needed for activities. We also offer pre-trip consultation to ensure you're well-prepared for your journey.

Yes, we offer comprehensive travel insurance options that cover medical emergencies, trip cancellation, lost luggage, and other unforeseen circumstances. We strongly recommend purchasing travel insurance for international trips and can help you choose the right coverage for your needs.

We offer a wide range of tours including domestic tours across India, international tours, adventure tours, cultural tours, religious tours, honeymoon packages, family tours, and corporate tours. We specialize in both group tours and customized private tours to suit different preferences and budgets.

We recommend booking at least 3-6 months in advance for international tours and 1-3 months for domestic tours. For peak season travel (festivals, holidays), booking 6-12 months in advance is advisable. Last-minute bookings are possible but subject to availability and may have limited options.

Yes, we provide airport transfers as part of our tour packages. This includes pick-up from the airport upon arrival and drop-off for departure. We ensure comfortable and timely transfers with professional drivers and well-maintained vehicles. Transfers are also available for additional bookings if not included in your package.

We accommodate various dietary restrictions including vegetarian, vegan, gluten-free, and other special dietary requirements. Please inform us about your dietary needs at the time of booking, and we'll ensure that your meals are prepared according to your preferences throughout the tour.

Yes, we provide 24/7 customer support for all our clients. Our emergency contact numbers are provided before departure, and our team is available round the clock to assist with any issues, emergencies, or questions you may have during your trip.